Remote IT Management
PC Remote IT Management (RITM) is a method of managing all of your computer, server, and network maintenance and problems via the web.
Our specially trained and highly qualified technical support team can solve problems in a fraction of the time it would take to call out someone on site, ensuring no time is wasted and your systems are operational allowing work to continue as normal.
Are you relying on the "office expert"?
The office "expert" who says he knows more about computers than the rest of the workforce can actually cost you extra money through time taken and future problems caused.
We have cultivated expertise from the worlds most recognised software suppliers to develop this revolutionary affordable, yet extremely secure management of your IT system.
Instead of simply providing the software to solve a specific problem we have created package of solutions and support options that give you a complete IT service.
During a free trial we will:
- Monitor and log your system performance and events and produce report to show the "health" of your computer or PC network.
- Carry out full system reports including a Microsoft Windows update and Microsoft Office update if required.
As part of our service via remote control of your computer, we can:
- Manage and audit asset inventory of all software and hardware and network settings.
- Install, configure & patch your computer system with every windows update.
- Perform free virus scan and firewall information reports.
- Provide a dedicated technical support hotline for all and user friendly online trouble ticket reporting.
Spear Support IT We provide essential tools for supporting networked PC's for businesses of all sizes and types:
- Audit and Inventory Management Installation and software configuration
- Microsoft Windows update / security patches
- Patch Management of other software installed
- System Monitoring
- Event log reporting and alerts
- Help desk and trouble ticketing
- Remote PC control and FTP file transfer
- Chat facility
- Policy management and security protection
- Integrated reporting
We offer flexible solutions that are affordable to both individuals and businesses allowing you to benefit from an extensive level of proactive and reactive support.
With our service you no longer have to pay large fees on an adhoc basis, but a simple manageable monthly service fee; which works for you.
Prices start from as only £15 per month, and at present we are offering a free trial including PC health check which includes free virus scan and microsoft windows update status report.
For further information, please visit our support products website ActiveInternetSupport.co.uk
